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The agent answers instantly, on many lines in parallel, including outside working hours.
It understands free speech, interruptions and clarifications – not the annoying "press 1".
Checks availability, books appointments, creates CRM records – while talking to the customer.
Every call is recorded, transcribed and summarised – you see what your customers ask.
We analyse your processes and find where AI saves the most time and money.
We build a working prototype on a real process of yours in weeks, not months.
We integrate the solution with the systems and data you already use.
Your team learns to work with the AI and to control its output.
We monitor quality, improve accuracy and grow the solution with your business.
We work with your systems – you don't have to replace your software to use AI.
We combine AI with years of custom software experience – agents built on a solid engineering foundation.
We measure the outcome – every rollout has clear metrics: hours saved, response time, conversions.
No. Modern voice models sound natural, with intonation and pauses. Customers talk normally and the agent always introduces itself correctly.
We build agents with natural English and Bulgarian voices, and other languages on request.
The agent transfers the call to a human in real time and hands over the context. We define the transfer rules together.
We integrate with existing VoIP systems and phone numbers – you don't need to change your operator.
Yes, in compliance with GDPR and with disclosure that the call is held with a virtual assistant and recorded. We help with the correct legal setup.