Support that answers in seconds – 24/7
AI handles 70–80% of customer inquiries – via chat, email and phone.Trained on your products, orders and policies. Complex cases go to your team – with the context prepared.
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No queue – the customer gets an accurate answer in seconds, at any time.
The agent sees the order, delivery and customer history – it answers specifically.
Routine inquiries are resolved without a human – your team handles only complex cases.
All conversations are analysed – you learn which problems repeat and why.
We analyse your processes and find where AI saves the most time and money.
We build a working prototype on a real process of yours in weeks, not months.
We integrate the solution with the systems and data you already use.
Your team learns to work with the AI and to control its output.
We monitor quality, improve accuracy and grow the solution with your business.
We work with your systems – you don't have to replace your software to use AI.
We combine AI with years of custom software experience – agents built on a solid engineering foundation.
We measure the outcome – every rollout has clear metrics: hours saved, response time, conversions.
Customers are annoyed by waiting and generic replies. A well-trained agent answers specifically and instantly, and the customer can always ask for a human.
We connect it to your store, ERP or delivery system via API – it sees live data in real time, with strict access controls.
Usually 70–80% after the first month of training. The rest go to your team – with a summary and a suggested reply.
Yes – the agent reads inbound mail, replies to routine emails and drafts answers for complex ones that a human just reviews and sends.
You keep it. We integrate the agent with it – it creates and updates tickets, and your team keeps working in a familiar environment.